IT Service Technician (m/w/d)

IT Service Technician (all genders welcome)

Location: Dresden - Radebeul

What you can expect

We are looking to strengthen our team at our Radebeul location with an

IT Service Technician (all genders welcome)

RESPONSIBILITIES:

Providing on-site IT support for users at the Dresden location

Installation, configuration, maintenance, and updates of IT systems, software, and IT infrastructure

Server room tasks (e.g., network work, hardware work, cabling, basic checks)

Analysis and resolution of issues (1st and 2nd level)

Proactive monitoring of systems and services to prevent outages

Compliance with and implementation of IT and IT security policies

Identification of vulnerabilities and implementation of appropriate security patches

Creation, maintenance, and provision of technical documentation

Comprehensive documentation of systems, changes, and processes

Planning, management, and implementation of IT projects and rollouts

Support for existing ROSEN locations in Germany

What you will bring

To become part of the ROSEN family, you demonstrate strong teamwork skills and the willingness and ability to interact productively and constructively with colleagues. You also bring the following:

A completed apprenticeship as an IT specialist in system integration or a comparable qualification

Professional experience with a relevant focus is desirable

In-depth knowledge of Microsoft desktop operating systems

An analytical, structured, and solution-oriented approach to work

A high degree of commitment, reliability, and interest in complex systems, as well as the ability to organize your work independently and assess the risks of your own actions

Proactive initiative toward continuous professional development and a willingness to learn new technologies

Strong customer focus and the ability to communicate technical matters clearly and in a service-oriented manner

Fluency in spoken and written German and English

Willingness to work on-site in the office 4–5 days a week

What we offer

Development opportunities and career opportunities in a global, innovative and long-term oriented group of companies with family character

Flexible working hours & working time accounts

An open, informal corporate culture, where we celebrate success with social events

Compatibility of work and family through our company-owned bilingual day care center ROKIDS as well as our bilingual elementary school ROBIGS (optional: day care during the holiday)

Employer funded pension and capital accumulation benefits

Company Restaurant (only in Lingen) and fresh fruit is available daily

Various in-house sports activities (EGYM Wellpass and other offers)

Attractive leasing offers for IT-products and bikes for private use

Corporate Benefits - employee offers in changing online shops at top conditions

Who we are

The ROSEN Group is a leading global provider of cutting-edge solutions in all areas of the integrity process chain. Since its beginnings as a one-man business in 1981, ROSEN has grown rapidly and is today a technology group that operates in more than 110 countries with over 4,000 highly qualified employees.

ROSENs products and services:

Inspection of critical industrial assets to ensure reliable operations of the highest standards and effectiveness

Customized engineering consultancy providing efficient asset integrity management

Production and supply of customized novel products and systems

Market-driven, topical state-of-the-art research and development providing “added-value” products and services

For more information about the ROSEN Group, go to .