Field Service Engineer

In a nutshell

Location

Dresden, Germany

Team

Customer Support

Work experience

2-3 years

Educational background

Mechanical Engineering

Electrical Engineering

Mechatronics

Travel

25%

Workplace type

On-Site

Fulltime/parttime

Full time

NewJob ID: J-00336444

Introduction to the job

Work with a major participant in the semiconductor industry and directly support ASMLs equipment by applying your technological experience. You will make sure that our state-of-the-art systems operate at our clients premises at peak efficiency as a field service engineer. You have the opportunity to contribute significantly to the cutting-edge systems that drive advancements in AI, 5G, and other fields in this capacity. This position is ideal for you if you like working with people, tackling challenging engineering problems, and believe you can fix our cutting-edge lithography systems. Seize the chance to join a vibrant team that is developing the technology that powers daily living.

Role and responsibilities

In order to guarantee consistent uptime and efficiency, you will be responsible for diagnosing, repairing, and troubleshooting ASMLs cutting-edge equipment in this position. You will be working with a team that is dedicated to maintaining a wide range of our systems in our Customer Support (CS) division. You will accomplish this by working on-site with one of our top partners for digital and nanoelectronics research and innovation. Joining a team that values cooperation and brings together experts from different fields will enable you to provide top-notch support and quickly resolve technical issues.

As a Field Service Engineer you will:

Compile crucial information, evaluate challenging circumstances, and put innovative solutions into action under the direction of a knowledgeable and helpful team.

Guarantee equipment dependability and uptime, carry out both preventative maintenance and corrective measures.

Organize and safeguard resources to guarantee that all equipment and supplies are available when needed.

To assure efficacy and promote a continuous improvement culture, record and report technical actions.

To improve your abilities and expertise, adhere to a customized program and work with different colleagues.

Education and experience

Bachelor degree or State-certified technical engineer in an Engineering field (e.g. Mechanical Engineering, Electrical Engineering or Mechatronics) or work experience.

Preferred is 2-5 years of relevant work experience

Experience with technical customer support

Strong hands-on and troubleshooting skills

Skills

Working at the cutting edge of tech, youll always have new challenges and new problems to solve – and working together is the only way to do that. You wont work in a silo. Instead, youll be part of a creative, dynamic work environment where youll collaborate with supportive colleagues. There is always space for creative and unique points of view. Youll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, youll need the following skills:

Good communication skills, fluent in English and German desirable

Ability to work in a high-pressure environment.

Strong logical thinking, problem solving skills and show attention to details

Take ownership and responsibility, be able to adapt to changing customer circumstances

Be a strong team player within a multi-cultural environment

Domestic and international travel may be required up to 20%

Quality 1st mindset

Other information

What we offer:

A future-proof job in Dresden, Germanys Silicon Valley