Automotive Global Customer Requirements Coordinator

Automotive Global Customer Requirements Coordinator

Requisition ID: 24370

Job Category: Quality

Career level: Professional

Contract type: Permanent

Location:

Pune, IN

SKF has been around for more than a century and today we are one of the worlds largest global suppliers of bearings and supporting solutions for rotating equipment. Our products can be found literally everywhere in society. This means that we are an important part of the everyday lives of people and companies around the world.

In September of 2024, SKF announced the separation of its Automotive business, with the objective to build two world-leading businesses. The role you are applying for will be part of the automotive business. This means you will have the opportunity to be a part of shaping a new company aimed at meeting the needs of the transforming global automotive market.

Would you like to join us in shaping the future of motion? We are now looking for a

Automotive Global Customer Requirements Coordinator- Automotive Business

We are in the process of identifying a suitable candidate for the role of Automotive Global Customer Requirements Coordinator. This role will be based in Pune and will report to the Customer Quality Manager.

SKF is strengthening its global approach toward Customer Specific Requirements (CSR), ensuring that all customer requirements are captured, assessed, negotiated, documented, deployed, and maintained across the organization. We are looking for a Global Coordinator for Customer Specific Requirements (CSR) with a strong global automotive background.

Key responsibilities (or What you can expect in the role)

CSR Governance & Process Ownership

Establish and maintain governance for Customer Specific Requirements globally.

Maintain and improve CSR processes, templates, gap-analysis frameworks, and SharePoint databases.

CSR Identification & Review

Coordinate review of all General Customer Requirements (GCR) and CSR.

Collaborate with Sales, Engineering, Quality, Logistics, Legal, and Information Security.

Gap Analysis & Cross-functional Assessment

Lead gap analysis against automotive & international standards and processes

Prepare positions for negotiation.

Customer Negotiation Support

Support Account Managers during negotiation of customer requirements.

Ensure all negotiated requirements are documented and stored.

CSR Deployment & Implementation

Develop and communicate GCR/CSR Specifications.

Ensure implementation plans are executed globally.

Global Training & Continuous Improvement

Train global teams on CSR requirements.

Drive improvements in CSR handling.

Requirements (or We expect you to have/be)

5-8 years of experience in the global automotive industry.

Deep knowledge of IATF 16949, APQP, PPAP, Core Tools, change management, and customer audits.

Experience working with major OEMs/Tier‑1s on customer requirements.

Strong understanding of CSR, GCR, and customer portals.

Experience in cross‑functional processes: Sales, Engineering, Purchasing, Manufacturing, Logistics.

We offer

Open to many opportunities and exposure to the markets.

Get to interact with a range of people and global exposure.

Get to work in a fair and challenging environment.

Get in-dept knowledge of the process and systems of purchasing.

Technically as well as software learning.

We expect you to have:

Strong communication and presentation skills in multicultural environments.

Analytical thinking, structured problem solving, and stakeholder management.

Ability to lead cross-functional reviews and drive consensus.

High ownership mindset with persistence and self‑drive.